INTELLECTUAL PROPERTY RIGHTS
At LOCKBRIX, we respect the intellectual property rights of others and expect all users, partners, suppliers, creators, and related parties to do the same.
If you believe that any product, product image, text, product design, graphic, print, logo, pattern, trademark, copyrighted work, or other content displayed on our website may infringe your intellectual property rights, please contact us and provide the necessary information so we can review the matter properly.
How to Report an Intellectual Property Concern
To submit an intellectual property complaint, please contact us at:
Email: help@lockbrix.com
Please include the following information in your request:
- Your full name or company name
- Your contact email address
- A description of the intellectual property right you believe has been infringed
- Proof of ownership or authorization to act on behalf of the rights owner
- The URL or product page link of the item or content you believe is infringing
- A clear explanation of why you believe the content infringes your rights
- Any supporting documents, registration numbers, screenshots, or other relevant evidence
Review Process
After receiving your request, we will review the information provided and may contact you for additional details if necessary.
If we determine that the reported content may violate valid intellectual property rights, we may remove, disable, edit, or restrict access to the relevant content, image, design, or product page.
Please note that incomplete or unclear complaints may delay our review.
Important Notice
This contact channel is intended for intellectual property rights and legal concerns only.
For order status, shipping, returns, refunds, product questions, product specifications, or after-sales support, please contact our customer service team at help@lockbrix.com.
Independent Merchant Disclaimer
LOCKBRIX is an independent online retailer specializing in building sets and collectible products. Unless clearly stated otherwise, LOCKBRIX is not affiliated with, endorsed by, sponsored by, or officially connected with any third-party brand, designer, celebrity, artist, sports team, organization, movie studio, music group, game publisher, or intellectual property owner.
Any third-party names, logos, slogans, characters, themes, trademarks, images, or visual references that may appear in product themes, product descriptions, or collection concepts belong to their respective owners.
LOCKBRIX does not claim ownership of third-party trademarks or intellectual property. Product names, themes, styles, or descriptions are used only to describe the design inspiration, visual style, creative concept, theme, or product characteristics.
Our products are not official licensed merchandise unless this is clearly stated on the product page.